Trial request

TRIAL request module (within EU)

Contact Details

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Invoice address (for shipping purpose an invoice at no value will be issued)

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Shipping address

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Customer shipping agent (freight collect).
Specify below name and account number (if applicable)
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I’m interested in testing the following device for a trial period of 2 weeks

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Please read the following trial conditions

  1. The trial is free of charge, and without obligation of purchase
  2. Trial requests are subject to approval, and depend on availability of the instrument of interest
  3. Unless otherwise agreed, the trial period has the duration of 2 weeks from receipt of the instrument.
  4. If, after the trial period, you decide to purchase the instrument, please contact our sales department sales@ugobasile.com or your contact person at Ugo Basile.
  5. If, after the trial period, you decide to return the instrument, please contact our sales department or your contact person at Ugo Basile:
    • Please explain the reason for returning: customer’s feedback is very useful for our quality system
    • Pack the instrument with maximum care, using the original packing. We will not be responsible for damages caused by insufficient package. The instrument will be checked upon receipt and any damage will be documented and charged to the customer.
    • Product Decontamination: Ugo Basile will not accept delivery of any equipment that contains or is contaminated with hazardous substances. Please make sure all items are properly cleaned and decontaminated prior to returning to our facility. The returned product must not be radioactive, biologically active or dangerous to human/animal health and safety. Unclean or contaminated items will be rejected and returned at the customer’s expense.
    • Shipping address for return items is the following: UGO BASILE S.R.L.
      Via G. Di Vittorio, 2
      21036 GEMONIO
      VARESE – ITALY 
      Phone : +39 0332 744574 – email : sales@ugobasile.com / service@ugobasile.com

On receipt of your request, our sales office will contact you and agree on the trial terms.

You have to accept UB terms in order to proceed